Privacy policy

PRIVACY POLICY

Last updated: 25 June 2026

This Privacy Policy describes how the TLB(the "Site", "we", "us", or "our"), operated by THREE LOVELY BABY LTD (Company Number:  16827040 ) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

1. INFORMATION WE COLLECT
We collect personal information directly from you, automatically through your interaction with the Site, and from third parties (such as marketplace platforms including TikTok Shop, Amazon, and Shopify). This includes:
- Contact Information: Name, billing address, shipping address, email address, and phone number.
- Order Information: Items purchased (such as car chargers and phone holders), transaction history, and payment status.
- Device & Usage Information: IP address, browser type, cookies, and tracking data collected automatically via the Site.

2. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to fulfill our commercial contract with you and to comply with UK legal obligations, including:
- Processing payments, arranging shipping, and providing order confirmations/invoices.
- Communicating with you regarding your order or customer service inquiries.
- Screening orders for potential risk or fraud.
- Complying with tax, accounting, and legal requirements mandated by HMRC and Companies House.

3. SHARING YOUR PERSONAL INFORMATION
We share your personal information with trusted third-party service providers to help us operate our business. For example:
- We use Shopify/TikTok Shop to power our online store.
- We share your details with international couriers and logistics partners using our GB EORI number for customs clearance and delivery into the UK.
- We use cloud-based accounting software (such as Xero/QuickBooks) to process transactions for corporate tax reporting.
- We may disclose information to comply with applicable laws, respond to a subpoena, or protect our rights.

4. YOUR DATA RIGHTS UNDER UK GDPR
If you are a resident of the United Kingdom, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You also have the right to object to or restrict certain processing of your data. If you wish to exercise these rights, please contact us using the information below.

5. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Please note that we are legally required by UK tax law to retain certain financial and transaction records for up to 6 years.

6. COOKIES
We use cookies to optimize your user experience on our Site. You can control and manage cookies through your browser settings. Removing or blocking cookies may negatively impact your user experience.

7. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us .